Racing Colors, SL as an authorized distributor acts as the intermediary between brands and customers. Racing Colors, SL notes that all items have the official guarantee of the manufacturer in question and is in full legal provision to exercise that warranty.
Processed returns under the following situations:
In such a case, if the package is bumps, stains, tears or other damage, you will need to target on the delivery note the defects that are present and consequential damages in the materials for that Racing Colors to be able to exercise the warranty set out with the transport company. We shall inform as soon as possible to be able to pursue the claim. In that case, the material shall be repaired or replaced without any cost as well as shipping expenses.
If the package contains a product that is not included in the order sheet or this is confused we need to do know within 2 days after receipt of the same. We will collect the material incorrect or missing and we will replace it by the one you requested without charge to the customer.
The online shopper has the right to return any product within 14 days of your purchase for no reason express. However, the expenses of sending back will not be paid nor the back. The payment will be made once the material was received and inspected that is in perfect condition as is its packaging.
- The shipping can be done by the agency the customer wants, and may even agree with Racing Colors a collection.
- The material must be in perfect condition, even the original packaging.
- You must notify Racing Colors before making any return.
- The material must have been received 14 days after its receipt.
Traders established in the EU that concluded contracts for the sale or provision of online services will provide on their websites an electronic link to the platform of online dispute resolution. https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.show&lng=ES
These General Conditions are governed by Spanish law. The parties submit, at its option, for the resolution of conflicts and renouncing any other jurisdiction, to the courts and tribunals of the domicile of the user. Also, as an entity attached to Trust Online and in terms of its ethic Code, in case of disputes relating to recruitment and online advertising, data protection and the protection of minors, the user may go to the system of extrajudicial resolution of disputes of Trust Online (www.confianzaonline.es).
Prices are tax included